Feedback
Bidra med feedbackCame through last week for a few sandwiches. I was quite disappointed by one. stopped until tonight, explained what was happening and heard, and offered a cheerful replacement. very satisfied with this level of customer evaluation in these days with a fast food business. Go on what you're doing burger king!
Food is edible, that's the only positive I've got. In the last couple of months, I have yet to get an order come out properly. I get cheese when I don't order cheese. The Avocado was brown on my last Whopper. I order extra tomatoes, I get two. I didn't realize that one was a standard order. Used the BK app to place my last order, when I arrived they couldn't find it for several minutes. Last order was for five Whoppers with three different condiment combinations, only one of the burgers was done correctly. There are only two Burger King stores in Logan, UT and I quit going to the other one because they couldn't get an order right if their life depended on it. Now this one is just as bad. Guess I'll have to start visiting McDonald's for my burgers from now on.
Wow. I was under the impression the bread on this Burger was supposed to be toasted. I mean that's what a melt is right? Burger arrived all soggy and mushy. Normally I would have reached out directly to the manager. But thus isn't the first bad experience I have had from this place. So I guess I am done. There are plenty of other Burger places in town
The food was horrible. I was the only one there so they weren't busy. I told them my food was cold (probably sitting under a warmer for a while). They straight up lied and said it was just made fresh. The fries were horrible. They charged me for cheese I didn't get Definitely not a place I will go again. If I could give zero stars I would. Beware.
Went thru the drive thru just before close. Trinity was our order taker and drive thru employee. She was so sweet and nice. She made a great experience for us. Our food was hot and fresh. Hope this gets to her managers so they know how great she is to the customers. Thank you trinity we will be coming back!