Subway - Locust Fork

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Roast Beef

Food was great. Only 1 worker present so it was slow but he did a great job Food: 5 Service: 4 Atmosphere: 3

I got the footlong BOGO from the app, 2 turkey sandwiches is what I ordered. I went to eat one and it had chicken instead of turkey. I went back the next day to hopefully get a replacement and before I could ask about a potential remake, the owner became hostile and started to raise his voice at me because it was “free.” I had only said that I got 2 sandwiches when he cut me off and started yelling that. When I tried to interject that it was wrong and I was just looking for a remake, he kept interrupting and getting mad. I said that I was nicely going to ask for a remake and he said he “didn’t care that it was nice, I already got a free sandwich.” I was not going to be upset had he said no to a remake, but he had started getting hostile and yelling immediately. I showed him the sandwich that he used chicken instead of turkey and he got even more mad and went to remake it. What is even worse is he was the only person working the previous night, so I have reason to believe he purposely messed it up after this interaction. I told him that I ordered the sandwich and it is up to them to make it correctly the first time. He told me that I was ungrateful and I always get free sandwiches and it would be a waste. He said he would get rid of the BOGO for everyone else and that it would be “because of me.” While standing over my sandwich, he kept trying to engage in an argument with me over the fact that I always use the BOGO. He said that I don’t have the courtesy to order anything else to support his business and I said “well what if I can’t afford anything else” and he essentially said that it was not his problem, he’s losing money off of me. He also got angry when I referred to the BOGO as a coupon rather than a BOGO deal. They aren’t mutually exclusive so I don’t understand why he was so angry over that. I started to get worried about me being there because I was alone, it was at night, and I’m a woman, so I started to record the conversation. I have the last 5 minutes on recording and you can hear him yelling at me that I always get free sandwiches, he doesn’t make money off of me, it’s a BOGO deal not a coupon, and that I’m the reason he’s getting rid of BOGO. I told him that it’s good that he is getting rid of the BOGO if he is going to be this upset over people using it. After some more back and forth, he slid the sandwich to me and said “If I ever see your name again and you get the BOGO, you are getting one sandwich.” The recording did not get the worst of it, but you can hear him yelling at me and trying to argue with me. I can’t imagine being an owner of a business and yelling at a woman at least 30 years younger than you about using a coupon. I will never be back and I will make sure no one that I know will go back. I’ve never felt more embarrassed, scared, and upset at a local business in my life. Overall, DO NOT go to this subway, the owner is incredibly rude. Jacks next door is much nicer and has no problem fixing their (rare) mistakes. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

I got the footlong BOGO from the app, 2 turkey sandwiches is what I ordered. I went to eat one and it had chicken instead of turkey. I went back the next day to hopefully get a replacement and before I could ask about a potential remake, the owner became hostile and started to raise his voice at me because it was free. I had only said that I got 2 sandwiches when he cut me off and started yelling that. When I tried to interject that it was wrong and I was just looking for a remake, he kept interrupting and getting mad. I said that I was nicely going to ask for a remake and he said he didn 't care that it was nice, I already got a free sandwich. I was not going to be upset had he said no to a remake, but he had started getting hostile and yelling immediately. I showed him the sandwich that he used chicken instead of turkey and he got even more mad and went to remake it. What is even worse is he was the only person working the previous night, so I have reason to believe he purposely messed it up after this interaction. I told him that I ordered the sandwich and it is up to them to make it correctly the first time. He told me that I was ungrateful and I always get free sandwiches and it would be a waste. He said he would get rid of the BOGO for everyone else and that it would be because of me. While standing over my sandwich, he kept trying to engage in an argument with me over the fact that I always use the BOGO. He said that I don 't have the courtesy to order anything else to support his business and I said well what if I can 't afford anything else and he essentially said that it was not his problem, he 's losing money off of me. He also got angry when I referred to the BOGO as a coupon rather than a BOGO deal. They aren 't mutually exclusive so I don 't understand why he was so angry over that. I started to get worried about me being there because I was alone, it was at night, and I 'm a woman, so I started to record the conversation. I have the last 5 minutes on recording and you can hear him yelling at me that I always get free sandwiches, he doesn 't make money off of me, it 's a BOGO deal not a coupon, and that I 'm the reason he 's getting rid of BOGO. I told him that it 's good that he is getting rid of the BOGO if he is going to be this upset over people using it. After some more back and forth, he slid the sandwich to me and said If I ever see your name again and you get the BOGO, you are getting one sandwich. The recording did not get the worst of it, but you can hear him yelling at me and trying to argue with me. I can 't imagine being an owner of a business and yelling at a woman at least 30 years younger than you about using a coupon. I will never be back and I will make sure no one that I know will go back. I 've never felt more embarrassed, scared, and upset at a local business in my life. Overall, DO NOT go to this subway, the owner is incredibly rude. Such a hostile environment to be in. Jacks next door is much nicer and has no problem fixing their (rare) mistakes.

The ingredients that I ordered very small amounts on sandwiche! Skimpy made! For $12 plus taxes, I should have got a lot on a foot long. That included bottled drink and chips. I should have just gotten a BLT instead of vegetarian with bacon. Vegetarian options: I ordered vegetarian with bacon. With bottle drink and chips, it was $12 with taxes Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3