The Grill at Wente Vineyards

I made a confirmed reservation a few days in advance, for Outdoor seating on Sunday, February 25, 2024 at 1:00 pm. When I got there, I mentioned my reservation to the hostess. Looking outside, there are several tables outside in direct sunlight, with the umbrellas completely closed. It 's the middle of the day and uv levels are climbing. The hostess says to us we can sit inside or sit at one of the tables in the sun. She then literally says she can 't open an umbrella for us . Ridiculous. Worst customer service experience of my entire life. Totally wasted my time driving here. I was about to blow $100 bucks but instead, we walked out and ended up in some random taqueria. Needless to say, I will never return to the Grill. (5040 Arroyo Rd Livermore, CA 94550)

The service was terrible when we were there. Our appetizer didn’t come. We told the waitress and she went in to put in the order again but even after we ate all our food. The appetizer still didn’t arrive so we had to cancel it. Food came our cold and not good. This trip was very disappointed. On top of that, they overcharged our bill. We called and they said that is normal because their restaurant always charge higher than the bill to make sure there is money in the bank to cover the bill. This is ridiculous. First time I heard that kind of excuse. Definitely not coming back there.

Diner food sandwiches, salads. Pulled pork sandwich and the salads ordered by friends were tasty. . .

Arrived 30 minutes early. Empty seats everywhere but they claimed the kitchen was backed up. Asked us to wait outside for 15-20 minute and they would come get us. 20 minute came and went but nothing happened. Went in and the host seemed to be scared to seat us. Had to go talk to some lady who was sitting at a table with a lap top and get permission. Food was excellent

Be prepared if dining outdoors, bees show up and are attracted to meat, tables placed near a/c units drown out conversation. Choose your table if possible. The food and service compensate!