Freddy's Frozen Custard Steakburgers

Always great food, solid service, and of course the custard yum)! The only reason I gave 4 stars is because their fries have less salt now and they have the salt packets on the condiment bar but it's not the same : Also they are not connected to the app so all the money I spend doesn't count towards rewards and these days a restaurant without rewards seems more costly, so we go there less than we used to. Still, you can't go wrong with the food, it's why I haven't completely stopped going!

There was a small problem with my order but the manager made it right. I left happy and that's important to me when deciding if I should return. I definitely will. Food is usually amazing. Service is fast and friendly.

Ethan 1.0 and the crew, Sunday evening on 09/25/2022, gave great service and went above and beyond being polite, smiling and willing to help. My wife and I usually frequent a competitor but after our experience tonight, this will be our preferred choice. The food was excellent at a good value. We ordered the chicken tenders meal with pickles with two concrete mixers and it was delicious! Great food and great service! Thank you Freddy's for staffing such fine employees! Regards, Carlmann, your new frequent customer. ????????

Took the kids here the past weekend. Sign on the door, Lobby not open and drive thru opened an hour after posted hours. Came here again with the kids yesterday. Guy working the drive thru would take an order. Tell the next customer to wait. Then take payment, serve food, and send customer on the way before taking your order. Waited at least 10 minutes with no service. Poor customers behind had to have waited about 30 minutes to even get to the speaker to order. I drove up to the window to place my order since everyone was being ignored only to have an employee just ignore me again. No acknowledgment and just continued to stand by the register. Hope this was a fluke but most likely will not go back. I?ll make a run to Culver?s instead.

I love Freddy's and normally don't ever have a problem with them. I also don't go to the one on Litchfield but rather the one on Bell Rd. Today was the worst. Cold fries and a very simply flat burger that looked like this food was sitting for someone else and didn't get picked up or something. Just making a comment so the workers can make sure your serving fresh food for people who are already paying over priced for fast food. Very disappointed in my lunch today.