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Bidra med feedbackGreat staff, good selection of beer. Food was nice and the customers were polite.
Some great and unusual dishes here. It's definitely worth stopping in. The prices aren't unreasonable either.
Both the food quality and the available menu was quite good, but the service was inferior. The personal seemed utterly uninterested in their customers. Orders were taken with a complete lack of interest, engagement and discretion. The staff seemed stress and did not have the presence that is needed to be service-minded. For example, when we just had arrived, instead of leading us to our table, the waitress was pointing us towards the other side of the room in a bored tone. When she saw that her instructions were unclear, she repeated the same vague instructions. Another clear example of their lack of service orientation: The appetizer was served only a few minutes before the main dish! Why should our main dish stand waiting and be cold while we finished our appetizer? A 150-250 Sek/dish restaurant should be able to coordinate the dishes in a logical way. It was generally hard to reach out to the staff and they did not come around during the night to ask if anything was needed. At one instance, it took 10 minutes to get into contact with someone from the staff although I tried to wave anytime someone looked our way. One from the staff sat done, looking at her phone instead of coming around when we tried to reach out. Apart from this, the personnel arrived and took away the candles from our table without any reason. When we finally decided to explain that we wanted to leave the waitress did not listen. In total ignorance of what we tried to say she just kept to her speech agenda telling us that we need to go and pay the food before 10 pm if we want to stay. Yes, I complain about several small things. None of them is a large problem in themselves but they sum up to a colossal disappointment. A valentines day night should not be about looking after waiters and waitresses that are uninterested in doing their job. Its a shame. Hamlet's current menu has potential, and the furnishing is as classy as always.
Overpriced, no music to help drown out conversations and limited selection of both food and drinks. 30sek for olives?! Not worth visiting.
The food was delicious and the houseberry (Hamlets) was a very positive experience. Prices are good for the satisfactory amount of food you receive. In addition, the staff is friendly, helpful and offers quick service.