Dunkin' - Linden

This Dunkin' Donuts location was a disappointment. I ordered a cookie butter cold brew, but when I received it, there were no cookie pieces on top. When I asked for them to be added, the employee said they didn't have any. It was frustrating to learn that one of the key ingredients for their seasonal drink was missing, and even more so to be sold a beverage without being informed. This lack of transparency and honesty is unacceptable.

I have visited this restaurant four times, and every time they have gotten my order wrong.

I love going to Dunkin' Donuts because their staff is always fantastic. Peter is especially nice and friendly. My only wish is that the owner would open the store on Sundays.

Guys try to avoid this place whenever there are more than a few cars in the line they give you regular coffee instead of a latte or cappuccino. If you want regular coffee that is ok but if you order something different you will only pay for it but stilldrink regular.

This morning I placed an mobile order not only did I have to wait over 10 minutes after I arrived to get my order it was wrong I ordered an Xl tea and got coffee instead and it still was wrong when she remade it not to mention she used the same cup anddid not have gloves on nor did they have the toppers for the cups . I asked her was the rest of my order ready she told me nowithout looking and it was sitting on the counter the whole time. I order to much from dunkin to have this experience is veryupsetting.