Boka nu
Feedback
Bidra med feedbackWorst barista customer service I have ever experienced at a coffee shop. The woman that was taking our order, blonde hair, was very rude and short for no reason. Will not be coming back.
I have to agree with other comments that this location's customer service is lack luster. They don't announce drinks when they are completed causing everyone to have to pick up and look at each other's drinks in the hope of finding the right one. Not great headed into cold and flu season to by that point have 2 sets of hands on your drink. If it's too much of a burden for staff to speak, perhaps take names and write them on the cup?The Cary location staff are far friendlier and speak the 1-3 words it takes to inform customers their drinks are done.
Update 8/13/23:Customer service has really started to suffer here, sadly. The ladies at the counter are not courteous at times. The issue stems from the lack of organization at the counter with food and coffee orders. Food comes out, a counter person announces it once, and that's it. It's up to you to have heard it and to come and get your order. Often the front area is busy enough to make hearing the counterstaff difficult. If you start enquiring about your order they get testy. No management on site to see this.A nice place to sit and read a book or chat with a friend. The pastries at this place are very tasty. Been going there consistently now for a week. My only input to make this a better place would be to have some healthier snacks readily available.Update : this place has become a Libertyville favorite. Before the pandemic hit I had been going for months. The coffee is consistently good, not great, but that's okay. The bagels and eggs are okay but tend to be over buttered and over salted. The counter help tends to be young and the service is sometimes a bit lacking, but that's okay too. Don't hesitate to come here. Still no healthful snacks.
Love the coffee here as they have unique lattes and flavors. They even have two types of vanilla bean flavor which they make themself.Vegetarian options: All options were vegetarian
Wow, not what I expected!The two girls(the blonde in a ponytail and the shoulder length brunette) who were working as cashiers Tuesday morning of this week, were not only rude and unfriendly, but seemed bothered by every customer that came up to order. The obvious display of immaturity and ignorance that I witnessed as I waited for my order, which included the occasional eye roll, was shocking.Seriously, find a new line of work if you are that miserable.It can’t be that difficult to be kind! Unbelievable!