Mcdonald's Restaurants - Lewes

Appauling sxxt hole!!! Came here with my grandchildren and my god the place wants shutting down! The restaurant was absolutely disgusting and filthy with rubbish and food everywhere! On the tables, seats, floor! No staff cleaning , it was packed , queues of delivery drivers and customers waiting, all staff looked about 15! Managers looking all Sheepish, shuffling around avoiding the chaos! Food was cold as per usual , items missing , worst macdonald’s I have ever visited , clearly the powers that be at this massive company don’t give a crap! The money they must make is mind blowing!! And that’s obviously more important than running a restaurant the way it should be! Shame on you Maccy D’s

I keep coming back like a moth to a flame. This is the worst McDonalds ever!! They just keep serving deliveroo drivers while I wait, and wait and wait some more. Ronald McDonald was my hero, now I think he's not real and doesn't really care and is just in it for the money. DO NOT COME HERE, YOU WILL GROW OLD AND MISS YOUR LIFE

Visited Tuesday 11th June 2024 5.30pm Server Would not hand over my food order to me whilst I was in the drive thru at the collection window. I was told to park up and wait, as there were two people ahead of me. not literally I was at the front of the drive thru but those poor souls had dutifully parked up. I Explained that I ordered fries and nuggets please can you give me my order I have not got time to wait parked up. It is fries and nuggets not a banquet of special order burgers without this and extra that etc. 1 x fries 1x6 nuggets! That’s it! The Incompetent Server refused and asked me to park up. if I had wanted to park up I would’ve selected that option on the app not drive thru collection I explained no sorry, I’m not prepared to park up, I am in a rush. From past experience I’ll be waiting 10/20 minutes if you’re lucky. Incompetent server again refused to get me my order as it was ‘not my turn’ How it ended, I politely refused to move…. So, Eventually incompetent Server got my nuggets and fries in 30 seconds. See, there were ready! Final Comment from incompetent server. “Next time don’t come to McDonald’s if you’re in a rush” I kid you not, this is what he said!

Waiting 40min before food came it was from drive through no sauce in bags when we drove away and food could be hotter.The worst mc Donald’s I every been to.

Dreadful! Ordered ok waited 20 mins. All food was cold. Chips cold. My chicken burger was cold and it was like eating paste. One burger came roll was all folded up. Coffee was good. Milkshakes good. This resturant is only interested in drive through and delivery. Very understaffed and all seemed to be working slowly. Had to wait to be served at the counter,as well as a 20min wait to be served cold food. Have had several long waits at this restaurant. No way will we be going back.