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Bidra med feedbackIn our recent visit to this restaurant in Lewes, our intention was to enjoy some drinks and starters. However, during our time there, we encountered a rather surprising and disappointing incident. A lady, who we assumed either owned or managed the establishment, approached us and requested that we leave. Her reason was that the restaurant did not solely serve starters. What made this encounter particularly perplexing was the fact that the restaurant was completely empty at the time, with no other patrons present except for us. This led to a sense of disbelief and astonishment regarding the situation. Our disappointment stems from the treatment we received and the apparent lack of courtesy exhibited by many Indian restaurants in the Lewes and Brighton area. It's disheartening to encounter such rude behavior, especially when customers were willing to patronize their establishment. This experience highlights the importance of hospitality and customer service in the restaurant industry, and it's unfortunate that it fell short in this particular instance.
We had a great experience at Chaula's this evening! We were seated promptly, served promptly, and checked on regularly. The waitstaff were polite and attentive. The food was delicious, with generous portions and great flavor! Absolutely no complaints.
Lovely food and excellent service, lots of helpful advice. Plenty of choice for veggies like us too .Thoroughly recommend this restaurant
My other half and I hadn't been to Chaulas for a while but went for an early evening midweek dinner and had a really excellent meal. Nothing fancy, just a curry and rice each with a naan, preceded by a couple of poppadums and chutneys, but it was all excellent. The curries tasted freshly cooked and really nicely spiced, the rice was well cooked and the naan lovely. really enjoyed the food, all unpretentious and good value. Service was very pleasant and friendly and despite it being early evening, there was a nice atmosphere in the place. We'll be back again soon.
Great meal for group of 15 and great service. Restaurant was bit nippy but I think that's a one-off and it did not detract from the evening