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Bidra med feedbackI really enjoy backstreet and never had a bad experience. The service is always a little slow, but it is worth it. I just wish there were more vegetarian options, even a veggie burger would be great
The service is ok. It seemed like a pretty regular older crowd here. Went for wing Wednesday and the wings where ok at best the dry wings where barely coated in seasonings. They served us our water in blue solo cups and it wasn't busy.
They got my order wrong and I paid extra for it. Make sure to be specific and clear about what you want especially when they seem busy. I ordered a steak sandwich for take out and got just a small steak with garlic bread. Was not impressed or satisfied.
READ YOUR RECEIPT BEFORE PAYING. A friend and I went out to eat here on March 27th, 2017 because we were in the area and food selection was better to us) than the west side location. We both had the burger special $5 with a side toppings) and a Coke. We also decided to split the pretzel appetizer as it came with 2. Our order without tip shouldn't have come out to more than roughly $15 per person without tip. We go to pay and she skims the bill just to make sure that the pretzel was split between us, and I didn't think to read it my own mistake I know), as I had never been screwed over at the other location and figured this was the same. My bill came out to $16.89 instead of the approximately $14.96 it should have been. There's a whole $1.92 that was added on out of seemingly nowhere and while it's not that much money, I'm still very upset that I had to pay more than what my bill was even worth. I don't know if the charge came from the fact that their pop is in glass bottles and therefore costs more at most places where you'd buy it regularly), or if the waitress tipped herself and then expected a 2nd tip on the debit machine, or if she just doesn't understand how math works; but I'm not a very pleased customer and am very disappointed in this establishment. Our waitress was also a little rude the entire night, gave us sparkling water instead of normal iced water, and took a long time to come back around to our table, and it wasn't that busy. The only nice qualities about that experience were the great atmosphere and the quality of the food, as it was quite delicious. Overall this experience has tarnished my view of this establishment as a whole, though I may go again in the future to give this location a chance to redeem itself. Bottom line though: READ YOUR BILL. Your waitstaff may be overcharging you. My friend and I both will remember this next time.
We ordered Chicken Tikka Masala from here. Absolutely by far the worst Masala I've ever eaten. It tasted like something totally else, rather like meat soup from a can. The sauce was watery and brown, didn't taste like Masala curry what so ever. We were so disappointed by our food.