Starbucks - Lemont

Been to a lot of Starbucks before this is a fantastic one. The staff is very friendly and calls people by name all the time. A lot of repeat business and a lot of the same people are in there which is great. Atmosphere is warm clean and friendly outside seating is gorgeous comfortable and their shade.. sometimes people even bring their small dogs to drink coffee outside but them which is cute. Food is great and a good value if in the area it's a must visit! There are also several other shops to visit around there as well something for everybody in that mini mall Parking: Ample parking. Many different stores around you so very big there are handicap spots in front as well Wheelchair accessibility: Easy to Open Door outside next to the cellular phone place although I don't think it has a button for handicap Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Everything Bagel Parking space: Plenty of parking Parking options: Free parking lot

Where do I begin? Rude employees or the terrible food, maybe dirty counters? Breakfast sandwich so over microwaved could not eat it because couldn 't bite thru the muffin. Or the fact that each drink was wrong. After coming in to pick up a large order, instead of it being placed together, it was scattered thru out the other orders. I asked if I could get a drink carrier since I had 6 drinks and food. The employees totally ignored me. After asking a second time, one stated, We don 't have any, and walked away. Now Starbucks, your business is drinks, right? No drink holders??? Did you expect me to make a tower and balance with one hand so I could utilize the other to open doors? I guess I could have used the sticky stuff now on my hands from the dirty counter to glue the order together. I was fortunate enough that another customer picking up was just as shocked, helped me to carry the order, and opened doors. Clearly see in photo not ice means means ice and no strawberries. Unfortunately, when in Lemont, I would suggest any of the Dunkins over Starbucks. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Medicine Ball tea and the Cheese Danish. Service: Take out Meal type: Brunch Price per person: $1–10 Food: 5 Service: 5

On another note, I do want to mention my thoughts on the remodel. The once open and inviting space now feels cramped, reminiscent of a subway station. It’s a bit disappointing, as it makes it harder to enjoy quality time with family and friends. Meal type: Breakfast Price per person: $1–10 Service: 5

I was disappointed because they didn’t offer pup cups for my dogs, even though I brought them specifically for that. The staff didn’t even acknowledge my dogs, which was a letdown. I’ll update my review if they address this issue, as my dogs are very important to me.