Deli Flavour Silver Arcade - Leicester

The staff are polite and very friendly, the vegetables were fresh and incredibly delicious. I was particularly impressed with the hummus, it was the best I've had and probably will ever have

Nice toasties! Love their avacado with chicken brown sandwich. Drinks are also very nice Thankyou. Be back soon after our run

Went here the other day. The lad serving me was rude, in fact patronising making out as if I can’t speak English! Ordered a drink and he poured it into a glass and left it by the counter then carried on with his job. Food was otherwise not bad.

This place appears to have changed hands? The menu hasn’t changed but the name has and unfortunately the service appears to have changed for the worse. We ordered a pot of tea, 2 wraps and some cake. We were told there was a 20 minute wait for the wraps. The tea arrived with the cake fairly promptly, although with no milk. However, the wraps took approx 50 minutes to arrive and we had to go and ask how much longer they were going to be but I’d ordered a Mexican chicken wrap and a halloumi wrap arrived... the server said that’s what was written on the ticket (the same person who took the order). My partner started on his wrap which was falafel wrap only to discover cucumber inside even though he’d requested no cucumber when ordering! At this point we decided to leave it and got a full refund after some quibbling as at this point we had drunk the tea. It is a shame as the cafe does have a good look and feel and the cake looked good but the service unfortunately needs improvement. When we got a refund we were told they’d had a big order and I’m wondering if deliveroo orders are being prioritised over customers in the cafe? If trying to do both then you need a workable system so both types of customer are kept happy, and if you mess up then you need to be proactive in trying to sort it out. Something as simple as offering a top up to acknowledge the waiting time for food.

Had a wonderful delicious lunch here with mum, great to see they serve gluten free bread too. Lovely knowledgeable staff so welcoming, the whole experience was very pleasant looking forward to our next visit.