Pullman Place Family - Leavenworth

We went there this last Mother’s Day. We actually frequent there every Sunday. It was me, my mother and my daughter and my nephew. I had walked out the side door with my daughter my mom, She was going to pay for the bills. Before that decided to go to the bathroom first Someone assumed we are walking out on our bill and it was just a weird awkward experience and then the manager was very rude to me and my mom to the point where she said something was wrong with me. I told her somethings wrong with her for her Yelling at a customer We paid the bill and now we no longer eat there They have very poor customer service skills, especially when it comes to disagree to agree There’s no the customers right there She did not want to hear how we felt. She was just very rude. The server was very rude. It was just horrible, and it didn’t feel very good. The only other color person in there was an old black man that worked in the back. So sometimes it makes you wonder if we were old white people or just of different status would we have been treated that way Just a horrible experience

5/8/2024Ordered pickup under a different name. Much better experience. Ordering was quick took less then 2 minutes. Arrived being greeted by the greeter. The hostess greeted as well. Much better interaction. I tipped 55%.4/25/2024The food was 10 out of 10, very affordable, and a good portion size.Called in a pick up order at 8am. The phone call was pleasant and quick to order. Arrived absolutely no one greeted saying hello. There were plenty of servers and a hostess around. Usually, I overtip. But based on the in person interaction. No tip. As I was leaving a pleasant young lady with dark brown hair, told me to have a good day with a smile. If I picked my order up from her, I would've tipped her well. I recommend taking the time to say hello to incoming customers. Make the customer feel more welcome.

We always stop by to eat here when at the VA Hospital for my Doctor Appointments. The food is always good.

Been a few YEARS since I've been back to Pullman's. Decided on tuna melt with cheddar, actually enjoyed it. Can't wait to go back again.

I had a chicken salad sandwich on a croissant with fries. Fries were good. Sandwich was OK. The chicken salad is kinda plain. I had chocolate pie which was pretty good.