Sweet Tooth Fairy - Layton

My son and my daughter in law bought two cakes and an oversized cupcake for my grandchildren first birthday. all were celestial cake with cream cheese frosting. they were perhaps the most tender cake I've ever had. the staff was very professional and helpful. I would recommend this business to anyone who wants cake or bakery products.

Before you start reading my official review, I would like for each everyone of you to scroll to bottom read the response I received from the business first regarding my unsatisfactory experience. Bottom line is, if you ordered a product paid for it but didn't receive the product you paid for...They'll talk to their staff reeducate them on how to follow a custom order correctly. If you suggest to them it's like you're eating tasting 3 day old stale cupcakes with rock hard frosting.... They'll talk to their staff reeducate them on the first in, first out rule. They will say they are sorry but basically in a nutshell, we have your money, were not going to make it right basically have a good day. So dismissive, so unprofessional. Never in my 27 years of working in the food industry have I ever had another professional just dismiss my concerns. I will never support this business ever again. As a person who is genuinely compassionate about making people feel good bringing joy to their lives through food, it breaks my heart to be treated this way. You never know what a person is going through in life, so if they express a concern..... Embrace it. Address it. Show empathy. Make it right. Make it better. Wow.Sooooooooooooooo...These cupcakes were not quite what I expected. Besides the look of the cupcakes to make them Instagram worthy, the quality of them, not so much. I believe the Sweet Tooth Fairy won cupcake wars but I didn't realize how long ago this actually was. The sponge itself was extremely dense, dry almost flavorless. I was hoping for a light, fluffy, airy moist!! Moist cupcake but it was seriously the complete opposite. I opted for the deluxe cupcakes which means you can decided what type of pastry cream to put inside the cakes. When we cut the cupcakes in half, there was barely any pastry cream inside. I should have scooped it out to measure how many grams of cream was in the middle. It had to be less than teaspoon. Less than a teaspoon!! There were two cupcakes that had no pastry cream in them as well. They were the two I specifically said, please do the Bavarian cream inside. There was none inside. What else. The frosting!! Not very smooth or velvety tasting. It was hard waaaaaaaay too sweet. I thought this would be an excellent bakery to order cupcakes from for my daughter's 23rd birthday which we celebrated on Superbowl Sunday. I wish I would have had the extra time to make the cupcakes myself but I had a ton of cooking to do that weekend. And I wanted to do something special for her. She honestly only ate half of one cupcake. My heart was so saddened inside. I can honestly say my purchase was not worth the 40 I spent for a dozen cupcakes!? I will definitely bake my own the next time around.

Ordered cupcakes and cake bites for my hubs birthday and Sweet Tooth Fairy did NOT disappoint. Not inky are they so pretty i didn't want to eat them, but we did and they are BOMB. SO GOOD?

My wife placed a special order for cupcakes from this business a couple of weeks ago for our daughters birthday this past weekend. The cake itself tasted stale was flavorless. The frosting had a hard shell on the outside as if these cupcakes were a few days old. My wife also requested certain cupcakes be filled with pastry cream two of the cupcakes that were for our daughter were not filled at all. The other two barely had any cream inside. We paid for products we never received. My wife explained to me this morning that she left a review on their website but the response she received back from the owner was dismissive. The owner did not offer to correct the situation for her or offer a refund for the cupcakes. My wife then sent her a private chat message, which I read, where the owner still continued to go around the problems at hand made excuses pointing in the direction that her staff needed to be reminded of company standards. The owner admitted she assumed since we were so displeased with what we received, she decided not to correct the situation with us or offer freshly baked cupcakes made the way my wife requested them to be made when she initially placed the order. Extremely unprofessional. We ordered a dozen cupcakes 9 of them went into the trash. It's honestly not about the money that we spent at their business, it's the principal of taking full responsibility for their product the way you treat people in that process. Doing whatever you can to make things right for the customer first foremost. We are sharing our review the owners messages through our social media. The lack of care dismissing my wife is not good business etiquette. It's like they took our money said, Oh well. We'll talk to our staff to make sure this never happens again in the future but as of right now, as far as you're concerned, too bad for you. Treat people with kindness, kindness will be returned. Dismiss people show no concern for them, shame on you. We would not want this to happen to any of our friends family.

We contacted the sweet fair toothy to order a cake for my mother-in-law on her birthday. the process was simple, fast and so easy. but the cake. even more was the cake itself delicious.