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Bidra med feedbackWhen we booked this, we thought the three resorts/casino's were in close proximity, but they weren't. We didn't have transportation, so we felt stuck out in the middle of nowhere. The rooms were clean and comfortable. Had a cafe with good meals, and good service, however, the only other places to eat were fat burger, deli and panda express. The people at fat burger were not friendly and we were inconveniencing them to take our order for crappy burgers. The state of Arizona is lenient on masks, however, this casino was over the top for making you were one! They would chase you down! I won't stay here again.
While (husband Wife) on our way back from Texas we stopped in for the night. Everything about this resort and casino was in my opinion Five Star!, from the time we checked in (without reservation) we were graciously accommodated with a poolside view room, room rates were excellent, had dinner in Cafe, then gambled and won on Roulette, does not get any better, but wait! the room was amazing!!!! Food and drinks great price! We are planning our next trip so we can stay longer at Gila River!
We originally visited to have breakfast at the Full House cafe. Our breakfast was excellent and the service (although) they were shorthanded was excellent and very friendly. We did not stay at the hotel but we did gamble some. We enjoyed the very good selection of slots and the friendliness of all the staff. When we came back to the cafe two days later, the waitstaff and hostess recognized us from the previous visit and made us feel very welcome again. We had another very good breakfast with tremendous service. We will put this on as one of our reqular stops when we visit the Phoenix area.
Stayed in a single King room after the Cardinals game. Woke up to get ready and the showers for moderated so that it's not even lukewarm water you can't turn it up any higher. When asked about it all they can say is maybe we can send housekeeping. We found someone's phone in a chair and the bathroom still left a little bit to be desired. But casino itself was meh at best. If you have to stay at one of their properties stay at wild horse will not recommend this one.
While the hotel and rooms were nice and fairly clean, there were many shortcomings during our stay. Despite calling ahead to inquire about the heated outdoor pool, we were disappointed to find that the water was too cold to swim in and the pool was full of leaves. The restaurant options were extremely limited, with only a small cafe, a poorly run deli, and a Panda Express available. The Fatburger appeared to have been closed for some time. The service was severely understaffed and unfriendly, and the food from Panda Express was nearly inedible. The steamed vegetables were sloppy and soupy, lacking freshness. The drinks at the casino bar were expensive and lacked alcohol content. Additionally, a mask mandate was enforced on the property despite no mention of it on their website. The onsite store had minimal supplies and merchandise, leaving us disappointed overall. We couldn't wait to leave and have no intention of returning in the future.