Quesada - Laval

After waiting for 20 minutes at the restaurant, I ended up behind a lady with multiple orders to complete. Despite there being only two customers in the store and five staff members present, my half-assembled burrito was left cold. When I requested for it to be replaced, the 20 year old in charge rudely told me to either accept it as is or leave. This behavior was completely unacceptable, especially coming from someone handling food for paying customers. I will be reaching out to corporate about this issue. It is concerning how some employees are taking advantage of their newfound freedoms during Covid, without considering the importance of customer satisfaction. The restaurant was dirty and disorganized, with staff more focused on restocking supplies rather than attending to customers. It was a disappointing experience to say the least.

I recently tried a Mexican restaurant that offers a build-your-own-taco and burrito concept similar to Subway. They have a choice of white or wheat flour tortilla, and I wished they offered corn tortillas as well. The menu includes options for beans, rice, and fresh toppings. Guacamole is available for an additional $0.75, and it looked very fresh. They also have a variety of salsa options - regular, medium, hot, and a trio with tortilla chips, sauce, and a drink. You can choose between a small, regular, or large size for your meal. I went with the regular size and skipped the trio, and I am now feeling as full as a burrito.

I always turn to this restaurant when I don't want to cook dinner. The staff is friendly and the owners are very kind. If you're craving a burrito with fresh ingredients that won't leave you feeling too full, this is the place to go. I especially appreciate that they now have Beyond Meat as a protein option and offer vegan-friendly sauces. While I haven't tried everything on the menu, I think it's safe to assume that all of their dishes are just as delicious.

I love the fact this restaurant uses fresh ingredients, but management should spend time on training staff how to clean work area while working, and how to give customer service with a wholesome smile. Not very clean dressing area. I find corn in onions and beans in rice and just a mess all around. Not pleasing to the customers eye and I don't see myself going back to this store. Will try another one elsewhere.

Fast food, yes, but good, good products, full of vegetables if desired, short of what to raise at good prices, quickly and without feeling guilty of bad food. I'm going back with pleasure.