Toong Thong Thai - Launceston

It makes great business sense to cater to vegans.  We are loyal repeat customers!  Toong Thong Thai always serve lovely food, their green curry is our favourite.  Staff are always attentive and helpful.

The food was nice but the customer service experience was horrible. Staff wouldn't make eye contact when I walked in and was left standing in middle of restaurant for over five minutes before someone even looked at me (it's a small restaurant so it's pretty easy to see when someone walks in). Was then told take away would take 30 minutes, but had to wait for 50 minutes for meal to be ready. When meal finally came out, had to stand there for another five minutes while staff chatted to customers who had already paid and were leaving again no eye contact or acknowledgement that I was standing there. After finally getting food home realised that they had left out one entree. They had their answering machine on when I tried to call them to let them know, so had to go back to restaurant to complain. Definitely need to improve their customer service skills.

I was admittedly prepared to be disappointed when I walked in and saw Caucasian waiters (call me racist) but the cooking staff are Asian, which is reassuring when I'm dining in an Asian restaurant! I was pleasantly surprised by the food that came out. I thought the prices on the menu were dearer than a couple of other Thai places in town, but they also have more generous portion sizes. Ordered pad Thai and massaman curry for 2 people, had to get half the curry in a take away box as could not finish. Curry was lovely, rich and sweet, could have done with a few other sliced veggies in it. Pad Thai was sweet and saucy which I do like, could do with more veggies as someone else already noted, but I couldn't fault the flavour. Service was generally good, had to call trainee waiter over to fill my glass but otherwise polite staff. Decor very modern. Overall a pleasant dining experience.

Toong Thong Thai Restaurant. What a great little restaurant, we had a very pleasant meal, the service was excellent and the atmosphere was great. Couldn't ask for better on a balmy summer evening.

Delicious meal and faultless service. Would highly recommend this restaurant. Everything from entree (Tempura vegetables and crumbed prawns) to the main course (Yellow curry with chicken and Udon noodles with sweet chilli sauce and basil) was delicious.