El Pollo Mobile - Las Vegas

QUIET PLACE, VERY CLEAN, FRIENDLY, THE FOOD IS EXELLENT, ESPECIALLY THE POLLO AL CARBON ?????

I love the flavor and I always bought there. Until I saw that the guy who makes the checked outside puts the chemical on top of the chicken not only on the fire but on top of the chicken. Still that I do not to use chemical when I do my barbecue chicken.

Their chicken is really good , customer service ; also good , it’s not 5 stars because the chicken is always kinda burnt , of course we deal with it because it’s good but it’s still always burnt . Then the beans are wayyyy to watery , it’s almost like soup , the rice tastes like plastic .

After a long day of traveling, this was our first stop to eat on our way to check into the hotel. We love hole in the wall restaurants or mom and pop shops as they are always the best plus we could smell the chicken being cooked. I give this place 3 stars simply because when we walked in, we were NOT greeted at all. We were greeted with the cashier just staring at us with a smug face, when she noticed we weren't ready she scuffed and went back to talking to the workers in the back. Her face looked as if she was tired of us waiting or even to talk with us, funny how a family comes in after us and she goes crazy greeting them in Spanish all loud and happy. Fun fact, my Spanish isn't the greatest but I could get by. If a language barrier was the reason for awkwardness or tension, I would understand but her English was great. I honestly do not know why she didn't even greet us, she only responded when we greeted her and only thing she asked was if we were ready. We ordered our food, asada fries and waited. The food was good, we have had better and have had worse but it was good, nothing to go crazy over. The only reason I am giving this 3 stars is just the attitude from the beginning. She never said a word to us, it made walking in there unpleasant and uncomfortable. As we were walking out, my husband said out loud thank you to which her voice and demeanor changed, went to bright and happy and she said you're welcome. My thing is this, you do not have to have the best tasting food to be a local favorite but your demeanor and how you welcome customers into your business should always be pleasant to everyone, not just those you know.

The chicken is really delicious, and the customer service is quite good as well. I wouldn't rate it five stars, though, because the chicken is often a bit burnt. We can overlook that since it tastes great, but it’s a consistent issue. Additionally, the beans are excessively watery, almost like soup, and the rice has a strange, plastic-like taste.