Universal Snacks - Laredo

I was craving something sweet young man at counter recommended Fresas con crema I asked if the strawberries were fresh he said yes. I get home strawberries are terribly rotten and soggy threw away almost 7 dollars for a small cup. Please don’t lie to your customers.

Stopped by for a corn a cup and nieve de garrafa and was not disappointed.

I’ve been going to Universal Snacks for years and years (except for during COVID). The owner was always great, very friendly and conversational.Well, recently a younger guy has been working the counter. At first, I hadn’t noticed that I was being charged extra by this person. When I did start to notice, I decided to test him. Which I did. Then one visit last week, this person wasn’t there. And I ordered the exact same food and I was charged the normal amount and received the normal order. And it was good, as usual.Today, I went to get the same order. And of course this guy charged me extra. So I asked him why and showed him the receipt from the previous week. So he tried to explain and said okay, and went to tell the lady in the kitchen something. Well, when I got home I realized what he had told the lady in the kitchen. My order was not the same as it always has been. It was clearly less then it always had been. So much so, that my wife didn’t finish it. She left half of it, because it was not the same taste. And before I could say anything, she said “let’s not go there any more.”I share this because it is a great example (to business owners) of an employee causing a longtime customer to get curious and go to your competitor.

The service was good but it was ruined by poor quality of food. The meat was dry and bread was hard. Seems they don't sell enough to keep it fresh.

I have been craving Mexican hotdogs well I said they advertised them I walk to the counter and asked if the hotdogs were made Mexican style the manager said yes I did not see anything Mexican or even American on them worst money spend the corn on the cob is hard no taste worse 45 dollars spent