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Bidra med feedbackI traveled from DC to pick up an order of Chinese food and a Steak n Cheese (SC) from Kenny's Chinese Restaurant in MD. Arrived home only to find out my SC was prepared wrongly (added tomato and lettuce.I am allergic to tomato). I explained to manager, I do not live near to come back and time is of the esscense. Manager stated, come back when back in the area and they will remake SC.I asked if there was a timeframe, he said no. Just provide phone number to pick up remake SC. When I called 4 to 5 days later, the Manager or establishment would not honor what they said to me. Also added a timeframe on it. Made all excuses why they would not correct the wrong that was made or honor what was stated. The new female worker who place the order made the mistake, not me. Because of this I will not support this establishment anymore. Food is nothing I will really miss. I can spend my $60 somewhere else on my family.
This by far is the nastiest Chinese food I ever ate. I specifically asked for small wings and they gave me the largest out the bunch. The Lo-mein didn't have any flavor no broth or anything. The cocktail sauce was so spicy- I would never in my life eat from here. The atmosphere is crowded in the back- I was so hungry before I got there-that was the easiest 36.00 I was robbed of without a ski mask and weapon.
Call in order. Paid for it, picked it up. Started home and got a call from my partner saying they forgot the sauce (but they’ll bring it out to me, they say). If get there, put my hazards on. No response. After calling in there and transferred to an unhelpful manager, I finally just went in there and got the sauce. Get home. Finally sit down to eat the cheesesteak. Almost choke to death on a plastic bread tie. My last time eating here!
Ordered Singapore Chow Mei Fun and I repeated told them no shrimp, they going to send me one with it and crab. I am allergic to seafood. They don't listen at all! Makes no sense.
Delivery is horrible. I was quoted 50 minutes delivery time. After 1 hr, I called and was told the delivery manager would call us back. My wife had to call back 20 minutes later to hear the same thing. Good food. Bad delivery.