Steak 'n Shake - Lancaster

Gf loved cheese fries. Always needing the cheese fries and milkshake because they are always perfect no matter how long it takes : no

Burger quality has increased since the last time I ate here, It was a great burger. the fries, however, were terrible. they were undercooked, cold, and unseasoned

Everything was great but one of our burgers was missing bacon I paid for.

Called in to say I was there (on time) for curbside pickup previous ordered and paid for via the Steak and Shake website. The person who answered was flustered and said they would get it out soon. 20 minutes later had to mask up and walk into store. Nobody acknowledged my presence at all. I just stood there, waiting for someone to even walk over to the counter. Five minutes later, I finally spoke up and asked about my order. The guy at the grill just shrugged and pointed to his monitor. The drive thru girl said she would bring it out soon. I said I would rather just get it now, and that many cars had gone through the drive through while I was waiting. She checked the orders sitting on a shelf, found mine and passed it over. Of course, it was cold. It had been sitting for 30 minutes according to the grill ticket. Used to love this place. Never again.

Fries was old and stiff cold. Sandwich was bad ,not enough toppings and hamburger was old and cold .