Subway - Lamoni

Just passing through and Chase D was great! Thank you for being professional and very polite.

I Honestly like Subway More than anywhere else and I usually get the same thing over again even if they don't have something witch is fine Kid-friendliness: We all do well with customers and I can't say there is nothing wrong with this place

I have been to this Subway 4 times since moving here. I personally don't know how they are still in business. It doesn't matter the day or time they are always out of food. Maybe whoever is doing the ordering should try and up the food you are out of. I personally will not give this subway another try. Steak seems to be the top of the list of what they never have. Looking through reviews from 2+ years ago its still the same.

There were 3 kids in the back, 1 kid up front doing everything, and a assistant manager with pink hair who clocked out with one of the kids. Who when I got there was helping ring up a lady with a bunch of sandwiches. Stood there waiting for a sandwich for about half an hour while one kid named Ben, a 15 year old, did all the work. He himself seemed distraught and was distracted getting mayo off the counter with a knife after doing the order in front of me which had like 5 sandwiches. Which was annoying, but less annoying than seeing a bunch of kids and a 'assistant manager ' doing nothing while I 'm trying to get my dinner on shift at work.The only thing the assistant manager really did that whole time was tell me he 'll be right with you , and then get herself some soda and leave the store, after standing around talking to the kids in back for a while.The 15 year old that was left to run the business alone while everyone else goofed off, Ben, made excuses for her to me when I politely mentioned it. Well she was off the clock , had to explain to him that this isn 't legal to do, and risks the business getting a massive fine if she is that negligent. And she can simply clock in. 2 whole minutes of work won 't make a day insufferable. Might make a happy customer instead of losing you business. Well she wasn 't supposed to work today , well when I was managing and I had people waiting in line I would clock in and help. Or, with half a dozen workers in the store, I would ask one of them. If you cannot work or delegate, you do not deserve a management position.Working and delegating when you are needed to, is literally what managers are for.I tipped the kid $5 and told him that he should be managing her if he is doing her work, to which he exclaimed he is only 15.I told him if that 's true it just makes her look that much worse.It wasn 't that late at night, roughly 7 or so, and bad customer service is bad customer service. There is no excuse, esp when overstaffed. 4-5 people in store is double what the major cities run for employees at night.I managed subways. She would have been fired on the spot. Even her behavior made me feel like she had disdain for me simply being a customer.Employees like her lose you business.Employees like Ben gain you business, even if he is a bit distracted he tries his best.After having met the owners themselves the previous night, I am surprised they have someone so recklessly unhelpful as their assistant manager. Likely if I see her working, I 'll just pull back out and eat elsewhere.If I see the manager working, I 'll likely go in and talk to him about it. It wad pretty ridiculous.

Did not like attitude of worker answered phone while ring my order then charged way more than should of. Will not be coming back.