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Bidra med feedbackFood was very good, as it should be for the price. Service was poor. Waited 15 minutes for the waitress to come to our table. She then approached us like we were ordering at a fast food restaurant. Seemed put out when we asked a couple questions about the menu. Despite the small fixed price menu she couldn’t describe how the food was prepared. Rarely checked in on us. Busboy brought an ice bucket to the table next to us and asked whether they wanted it on the floor. Really??? Just not acceptable for the prices they charge! Very disappointed.
We have dined at Brian 's on numerous occasions and have never had anything less than a wonderful experience and we will continue to come back. My review, however, is based on Brian 's practice of regretfully adding a 3.5% fee for using a credit card. I hate when businesses pull this nonsense. If you can 't absorb the fee banks charge you to take credit cards (which as a business owner myself is not 3.5% , then roll it into the prices you charge and leave it at that. We are practically a cashless society. In fact many businesses now won 't accept cash as a form of payment and you want to charge more for it? All this does in the end is for me to reduce my gratuity to your hard working staff by an equal 3.5%. I hope the owner(s take notice as I 'm not the only one who feels this way
Went here based on a family recommendation. Food was yummy,small portions but tasty. Service was lovely,friendly,warm. One downfall,hence the 4 star review. The one and only bathroom is disgusting. I did not want to use it based on the smell and appearance. Toilet and sink need a serious cleaning. I understand it was a Saturday and staff was busy. But it was gross and a turn off. Please be mindful of things like this..it really is a turn off.
Waitress manager was terrific. Amazing the quality of the food and service for such a small staff. Its BYOB. i does get crowded, so make sure you make a reservation
I wish there was a 4.5, this place was good, don't get me wrong, but it wasn't great. I would gladly go back, but it wouldn't be my top choice. With that, the food was good and the people were nice.