Red Lobster Lakewood Wadsworth Blvd.

With my family from the city and they told us they had not accepted an open table. the waiting time was 2 hours.

Apparently this location does not use open table app. Wait was 28 minutes. Short staffed. Salads were not as ordered (ranch dressings not balsamic vinaigrette and Cesar). Butter for crab legs was solid, nor melted. Clam chowder was a thin broth.

Dezi was an amazing waitress! Food was delicious and they are following COVID protocol

Open Table allows you to make reservations but when you arrive, they tell you that they don’t honor Open Table reservations and you’ll have to wait an hour for a table.

Made a reservation for 2 at 6:30pm, checked in, were told to wait 10 mins so we grabbed a drink a the bar; hostess forgot about us for an hour! Walked up to ask about being seated and were told to wait again (so they could seat others that had walked in). Finally sat down only to wait another 10+ minutes for our server (didn’t even get waters while waiting) it’s odd to sit at an empty table for 10+ minutes after already waiting 60! We were told by hostess they would see about compensating drinks while we waited for our server (received nothing) just an empty table. Server finally came (he was nice), took our orders, food came pretty quick but was horrible, one drink we ordered was terrible. After paying, we waited for receipt so I could call to explain our situation, only to get the wrong receipt (we were already home when I realized it). We took a chance for our date night here because of a gift card from family. Dropping $150 160 at Red Lobster is insane, especially for an experience like this I’m still mad about it. I’ve had smaller bills at Sushi Den! Will never be back or have anything good to say to others about this place. Buyer beware!