Sonic Drive-in - Lakeway

This restaurant demonstrates a dedication to providing equal employment opportunities, which is evident in their staff. However, customers should be prepared for potential delays, such as waiting thirty minutes for two soft drinks. A suggestion for management would be to avoid scheduling all employees with disabilities during the same shift to prevent any issues with service.

I waited 45 minutes for a slushie and a shake. I had to go inside and ask for it. I noticed that most of the employees were sitting on their phones doing nothing. As someone who has worked in fast food, I understand that there is a sequence to orders. However, this experience showed poor management and a lack of leadership.