Steak 'n Shake - Feedback

I came at 6:30 on a Monday night. I have ordered a new kiosk, found a place and then a guess to grab my own cup and drink. sitting for 20 minutes and not a work...

A far cry from the Steak and Shake of the past. The burgers? Still very very good! In fact, all the items are just as tasty as they always have been. What is la...

It would be nice if they could fill the milkshakes up to the top. Instead it was half filled then topped with whip cream. Steak ‘n skimp on the shake.

This was the worst experience I've ever had a steak n shake. The place was dirty. Every single table needed to be wiped down and the floors were sticky. They go...

Heartbreaking. One of my favorite restaurants is nothing but a shadow of what it was.Let’s begin with my first step into the store. No greeter anymore, to take...

The new kiosk and pickup food setup were unexpected as were used to ordering from a server, however was not disappointed. Kiosks worked well, even though you ca...

OMG first my gift card wouldn't work on the order kiosk said see counter staff. They had only 2 of the 4 kiosks working on a Sunday at about 1:00. We stood for...

Wow, just wow. Last time I ate at this location there was a cash register and waitresses....maybe 1 year ago. Now, it's digital kiosks and a pickup bar. No wait...

This was ordered to be a DBL steakhouse. Got a single. With all my extras but Not a double. Still everything taste great and the eegnog shake was the best thing...

I ordered online at 2:40 in the afternoon for pickup at 6:45. Get there can’t find the order. Had to wait 30 minutes for the food. Then they had the order messe...

They actually included everything I ordered this time but the only reason I had to place this order is because they forgot half of my first order and its not th...

The shakes were amazing, but the fries and onion rings were cold and soggy.

The food was delicious, served at the perfect temperature, and the portions were reasonable. The milkshake was outstanding!

The DoorDash service was satisfactory, and Katrina did a great job. However, the double garlic cheeseburger didn't meet my expectations. The fries were just ave...

I paid extra but didn't receive what I ordered. The food was poorly made and packaged. They also forgot my drink!