Dunkin' - Lake Worth

Jonathan is a great employee and was able to make my experience at this dunkin better than any other experience since I was sad the French cruller was discontinued, but he had a solid understanding of the menu and was able to cure my sadness with great newdonut recommendations.

Afternoon crew much nicer than AM. Good coffee. Small shop tite parking.

Only dd that has it's own rules latte and cappuccino 2 to 6. 2 dollars. Sign doesn't exclude any special ones but that store does

Tuesday p.m. at 5:30 J and then I stopped at the Dunkin Donuts at Lantana and 441 in Lake Worth Florida. My little boy wanted a sandwich. As we approached the store we saw the sign that I have attached to this post. We then saw the sign and several more locations in various places throughout the store. It talks about an afternoon deal does not give a start date. The afternoon deal was from 2 p.m. until 6 p.m. We were interested in the 2.99 sandwich. When I went to the register the young boy at the register told me he could not do it that it was not put into the register at that point. I ask for the manager. The assistant manager came to the register and she was a young teenage girl. 5 foot long brown hair in a ponytail. she said that they were not honoring it because it did not start yet and her manager told her they could not do it. I had a whole discussion with her about the fact that it is principal and they're advertising it all over the store and there's no start date listed on the poster so they need to honor it. She absolutely refused I asked her to call them and she gave me an attitude and called someone who knows if it was a manager she said that he was on the phone I think his name was David but I am not sure as she would not give me her name nor the manager's name and she told me that they would not honor it and the manager said no. I continue to tell her that that was ridiculous and that any store if they advertise.. they need to honor it. She refused to give me her name or the manager's name. She also said I can't believe you're getting upset over a few Donuts. Hello I wasn't in there for the donuts thank you very much it was the sandwich deal and it's the principle of it. I took pictures of all the signs and I called corporate. Corporate told me I would hear from the owner as it is a franchise and the owner owns several locations and I would hear from the owner within 2 days. Last night at 5:30 p.m. was 2 days. I have not heard from the owner. I am completely disgusted by this policy. as well as the employees and the manager. #dunkinfail. #dunkindonutsfail. #dunkindonuts

I don't think you guys understand. Even though there may be only 2 cars in the drive-thru, those two cars could have ordered a total of 5 chicken bacon croissants, 2 sausage egg and cheese croissants without egg, a stuffed chicken bacon, and 3 drinks.