London Bridge Resort - Lake Havasu

Friendly staff especially Merissa she was so nice and helpful, I’ll be coming back every time I’m in

Reservations were perfect; Kristina Gallo made that possible. When we arrived, Marjorie, at the reception desk, was so wonderful and amazing ? we would definitely ? go back again ?!! Thank you both for making this so easy for us to arrange and to have no worries just have fun!! ?Nearby activities: Jet ski and boat rental 3 minute walk from hotel, shopping and food walkable. London Bridge very very close!!

This isnt so much about the Hotel rooms as it is about the service while attending a concert recently. We saw an advertisement for the band Voyager, which is a Journey Tribute band. We are definitely fans of Journey, so we paid extra for the VIP table which was to include an appetizer and drink service. We were seated and while waiting for the show to start we expected a cocktail server at some point, but none ever materialized. The meat and cheese tray was nice, bit the other people at the table were eating with their hands directly from the platter, so that wasnt going to work. The announcer came up and stated he was the General Manager of the hotel and was going to also do drink service. We saw him one time, ordered a coke for $2 and paid with a $20. Never saw him again. $20 bucks for a coke? Mistake? Deliberate? I dont know, but to me, it was $20 for a coke. I'll never go back.

The hospitality staff was rude. The housekeeping and maintenance staff were amazing. The restaurant and bar staff didn't care much about your meal. The servers did not help each other out, but the bus staff worked very hard. It was OK to serve cold food and improperly made drinks. Don't forget to check some kind of LIMIT on your room. Because that allows the restaurant staff to add at least 100$ to your bill!Rooms: Rooms were nice. The information did say full kitchen, but there are no ovens. They are replacing furniture. I hope they are replacing the beds because my back is killing me. Forget foam pillows.

I enjoyed the room and location. We just had a issue with the aircondition and they took care of it.