Palmer Course At Geneva National

It was a great time! it was a little cool in the snowball so definitely dress in layers. When we arrived there, it was 42 degrees in the snowball and when we left it, it was 45 degrees. they give you cover also to use. the service and eating were amazing! when they order the bretzel, it feeds in every case 4 and not 2 as the menu says is huge and so delicious! also the spinat and artichoke dimmer was so good! we also have the mac n cheese, truffleries and nashville hot huh all were so delicious! we had 7 girls in our world who were comfortable. it is a round stand so not very comfortable if they have several very large people. definitely recommend especially for a fun friend at night out.

Total waste of money- it was hot and totally overpriced

I am not one to write public negative comments but I did try to privately reach out to resort with no response. This was not a great experience. The heater produced little heat, the food was cold, the bottom of the igloo was blowing cold air. I think the food would have been good but due to the temperatures of food could not tell. The waiters did all they could. My kids were so excited for this event. Such a disappointment for a 300 plus event. I was only asking for the 100 fee back as it was about 30 degrees in the igloo. More than happy to pay for the food. Yet, no response back from management. I wanted to privately reach them so they could better the experience for others without this public message…but as above, no response.

We arrived right when they opened and they were still setting our table. Glad we didn’t get there 15 minutes early as recommended. The igloo heater was a joke as the entire bottom of the igloo is open to outside. We figured it’s an igloo so we’d be chilly. It took 30 minutes to get served just drinks. Finally took our orders and got that nearly 30 minutes later. Over an hour waiting and finally got our cold meals. Fries were over cooked and cold and most all the food was mediocre. Horrible service and overpriced. Definitely would not go again.

We went in our igloo and waited over 30 minutes. No server ever came and we did not even get water. We left after 35 minutes. We reserved an igloo for dining, and waited for over 30 minutes in it while no server ever came in to help us, or even bring water. We just left. Horrible service, and they still charged me the reservation fee!