Popeyes Louisiana Kitchen - Lake City

I was a bit disappointed in the flounder sandwich. Wasn't very tasty. The first sandwich they gave me had been sitting a while. The bread was really soggy. I asked for a fresh one and they gave me one with no problem. They only had sweet tea and two types of soda to offer. They said they were out of all other beverages. The sweet tea was extremely sweet and tasted like it had been brewed too long. And I'm usually a fan of their tea. Sorry guys..... but not so good this time

Went there the day before yesterday and as soon as I approached the register the cashier exclaimed we don 't have no mild,all we have is that as she pointed to 3 battered pieces of spicy chicken. When I asked how long on mild she said 30 minutes or more so I left in dismay. I returned yesterday on a doordash and had to keep changing my customer 's order because they had no chicken tenders and ONLY sprite .Since I can see the mediocrity at this location it wasn 't my intention to return but my wife loves Popeyes so I find myself there again today. Immediately my wife was approached by the manager who never offers so much as a greeting,but wrapped my wife up in a 15 minute soliloquy about how she got in trouble because her boss heard us complaining the other day when we left. And for all that we left with cold chicken this time. I won 't be back !!!

I hate the fact they have those plastic bags with the food in the box and not plastic but maybe it's a reason. I just can't stand when the food sweats like the fries for instance bc that's the made side I get , they're always soggy tasting by the time we open the box. Nuggets were my choice and they were okay you could tell they had been there for awhile.

Never again. Order was messed up at the drive thru and went inside to fix. I ordered a 3 piece spicy with fries and mash potatoes. I recieved a 2 piece and no sides. The attendant searched for the smallest piece they could find to replace the missing piece and did not put the effort in scooping the fries so my portion was small. I asked about my mash potatoes and she said I did not order it. I had to show my receipt again and she noticed that I had ordered it. She relunctantly went to get tje mashed potatoes and was eyeing me like I already got it and took it out of the bag. The biscuit and chicken was overcooked and slightly warm. The service was rediculously slow so Im assuming the chicken had time to cool. I do not plan to ever return to this location.

They are stepping their game up!! The staff and manager are always friendly even when they are out of items!