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Bidra med feedbackBig fan of the Long John Silver part. I did not like the A&W portion. Chili Cheese dog seemed old and was missing the cheese and my fries were cold, however my onion rings were fantastic. My husband was thrilled with the Double Bacon Cheeseburger and fries though!
For the first time they have a manager that is not busy talking down to the staff. Food was good and wasn't dripping with grease. Root beer float was creamy . Will return again.
Normally I don 't write reviews at restaurants, but this felt like an exception to my usual way of going about handling poor service. I had gone through the drive thru and ordered an A6 Double Cheeseburger meal and double fry, and went through and got my meal, but by the time we had pulled out of the lot, I looked at my meal and it was chicken tenders, fries and puppies. No big deal, but I wanted what I ordered and kindly/calmly asked for what I ordered. Again, I didn 't care that much, so I had just told them I understand mistakes happen. The cashier at the front as well as a nicer middle aged man kindly asked the back to make me a burger like I had asked for and told me to keep my food. But this young lady with a blue shirt and braids who had originally took my order at the window lost her cool and began yelling at her co workers right in front of me, yelling THEY ORDERED A NUMBER 6. THAT 'S CHICKEN TENDERS. A NUMBER 6! IF I ASK YOU WHAT YOU ORDER AND YOU SAY YES BACK THEN YOU SHOULD KNOW! knowing I could hear her. I would have clarified that she didn 't ask when I was ordering if I wanted chicken tenders, she just said, A6? . The rest of the staff seemed baffled at her actions. Another nice young lady asked me to ignore her and if I wanted a free drink or pie for my poor experience. I declined, telling her it was okay and that I just wanted my sandwich. I continued to get some glares from the young lady who had been throwing a fit, but I really just wanted what I had ordered. I don 't think I 'd take my child or wife to this place. I feel like that was unwarranted, and I probably won 't return. Just putting this on here to make others aware. I 'm not seeking action from management against the young lady.
The drive-thru setup is strange, but it works. The service from the employee at the window was excellent. The food came out very slow; had there been a line this would have taken forever. Excellent root beer, as always.
Very good food and superb service. Too bad the building and grounds are not as nice.