Teriyaki Experience - Lackawanna

I used to love this Teriyaki Location as the staff was very nice , some even-knowing my orders since I come to this location quite frequently. I hate to say this but recently the quality of food and the new employees hired is very disappointing. I went to this location on Friday and ordered a chicken teriyaki with white rice. The bowl has 2 pieces of veggies in it, I asked kindly to one of the employees can you add more veggies, including more bean sprouts cause there was none in the bowl. This lady started arguing saying oh theres veggies in a rude defensive way. I told her kindly, no there isn't any veggies, then she tells me oh the bean sprouts are raw, do you want it. I tell her no obviously cook it like what. Then she sighs, starts giving a rude look and dumps a whole bunch of bean sprouts into the bowl when I just asked for a little bit thats mixed with the other veggies. Overall I can say I am not coming back to this location ever again ,after being a loyal customer for the past 4 years. I hope the owners can properly review who they hire.

Ordered the Teriyaki beef The rice and the bean sprouts were way over cooked. There were absolutely no mushrooms and 2 under cooked slivers of broccoli and red pepper. You have gone so far down hill ! for this reason I'm out !

I decided to try this place and the food was incredible, every detail of the meal was a very good experience! I have to go back and try it ?????

They charge so much, they barely put any protein and they fill up the plate with vegetables to make the plate look full. Such a

Please don’t go to this place. Spend your money elsewhere!! 3 chicken terriyaki plates for $55.00 and they put half a scoop of chicken in each plate. 98% of the bowl was plain rice and vegetables. We asked the 2 oriental that work there on Sundays (they didnt give us their names) workers to put more and they refused right away saying that is their portion size. Absolutely ridiculous, no customer service and the worst portion I have ever seen. My dog was still starving after eating the 3 pieces of chopped up chicken. This place is a complete scam. $55 for rice and steamed vegetables. What a joke.