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Bidra med feedbackThis place used to be awesome but has gone downhill. The prices have gone through the roof as a small gelato is now $7 which is too high considering even with the inflated prices eating out. But all of this pales in comparison to the quality of the ice-cream which is bad. You can taste the icicles as well as the flavor is just not there. too bad as used to be my go to place in woodbridge.
Customer service is horrible and has gone down hill at this location one lady is on her phone with no care in the world, the other was extremely rude as well. Customer service makes or breaks a business it comes before the product it’s self. Very disappointed even more so being part of this community and coming to this location for so many years.
Portions get smaller every time we come. We complained about a flavour that tasted like medicine and they said everyone likes it, sorry, nothing we can do about it. Unfortunately, our favourite gelato place Pronto Cafe was closed. Next time we go just to Pronto or nothing at
Being here for the ice cream with my server is continuously on the phone on her earpiece and not even focussing to serve us. Gelato was ok. Not worth coming so far.
I love visiting to buy gelato with my husband and son, the flavour variety is amazing and tasty. My husband also really enjoys the espresso coffee. The staff are always so friendly and patient. The place can get crowded sometimes but we do like sitting in when there are chairs available. Even though it's a bit pricey, we think it's well worth for the unique flavours. I recommend the passion fruit sorbet, pistachio, and dulce de leche, but my all time favourite is the classic chocolate.