Subway - KUTZTOWN

They are honestly a very good subway. Very consistent. The staff always delivers exactly what you ask for and accommodates requests. Sandwiches always turn out good.

We went in and ordered subs yesterday. The young gentleman who was working behind the counter was very personable and engaging. A real pleasure to deal with! It made the experience great! Good food, too!

I'm Jewish and requested that the man change his gloves after he handled a type of meat that I cannot eat. He was incredibly considerate and even offered me a different roll of bread since he had touched the previous one with his gloves. He was the kindest person, and I'm truly grateful for his understanding and kindness! I appreciate you—thank you! I will definitely be coming back more often.

While I have no issues with sandwiches, I was not pleased with the way the cashier took a tip for themselves. I intended to leave a tip, but when I was processed at the register, I noticed that nearly a $7 tip had already been added to the receipt without my consent. Usually, there’s an option at the bottom to add a tip, or it can be done on the keypad. Since I had already been charged and was with my two hungry kids, I didn’t want to raise the issue at the time. I might be overreacting, but this experience has made me reconsider returning to this location. I think I’ll look for another Subway in the future.

The young woman who prepared my sandwich today was incredibly warm and friendly. She crafted a delicious sandwich and genuinely took the time to make it nicely and with care. It tasted fantastic, and the level of customer service was surprisingly excellent for a chain store. I will definitely return to this location!