Hausmann Kost - Koeln

Supernettes attentive staff. we always like to go here. here they take time for a detailed consultation.

We are completely satisfied. before our sales consultant was super nice. then the sofa was delivered, also by very nice suppliers. unfortunately something on the sofa was not in order, which I found after. phone with a nice lady, faster appointment with a serviceman who was super nice again. fixed the problem. in the service and the easy use some furniture houses can cut off a disc. thank you, porta.

Porta gremberghoven. never again. since september 2021 we wait for the delivery of the drawers for the windwear. catastrophic bypass with complaining, days long wait in the so-called hotline, then no one responsible. then write that one is good, then suppliermin promised: today 22.2.22, instead of the missing drawer, the body of windwear was delivered! lack of engagement, structurelessly constructed complaining management. here the left does not know what the right (also not) does.

At the beginning of august we were in porta and wanted to buy a bedroom for our son. we have said that we are out of the flood area and want to make our children a little joy before he goes to school. that was the only thing we could do for our son, so that he sleeps again in his own room (he had feared since the night the cursed great.) the seller told us that we should expect a delivery time of 6 weeks. we accepted that. after about 9 weeks, however, we have received a faulty delivery. After we have telephoned several times and asked for a post-filling 2 times in writing, we finally got a delivery last week, but it was again a wrong spare part. So we're already over 4 months and our son has no cabinet yet. as a Christmas gift he wanted a bedroom! even if we wanted to do it for him in august! we regret that we have ordered in porta. we are very sorry that our son has dreamed of his own bedroom for a few months. we have already paid the purchase price completely on the first day and can no longer afford a new room. we are waiting for the manager's call. who knows when he calls us back!

Have bought a boxspring bed in porz near the houseman. the topper of the boxspring bed we have washed after instruction and not done in the dryer. despite all this, the topper has run in 30 cm. we have a clubman card from homeman where supposed to be 1 year more guarantee on it. when we came the position in the load to the department manager herr rössling, yes will be replaced. 1 week later comes a letter rejected you drive back to the houseman to the heart of the rössling who then said that would never happen because of this no substitute for the relation .. you could buy for 450 euro a new one which costs in the ek 98 euro what you have even told us yet. we feel and behaved and will no longer invite them to enter .not recommended!