Naert - Koebenhavn

I had a good experience in this restaurant previously, but this time it was way below the expectations. Some of us ordered a 5-dish menu and were surprised to see that we had to share the tiny portions with each other, so that we got only half of the menu. Honestly, I got a feeling that they did not have enough ingredients so that they had to cut the piece of makrel and the chicken breast into two small halves. When we complained about the portions being half in size as compared to the portions in the 3-dish menu and that this had not been transparently communicated, the staff became very defensive and rude (asking us which restaurants we usually eat in etc. . Their reaction and the tone was completely out of range. So although the food and wine was good, the overall experience was disappointing.

Good taste of the savory dishes, ok dessert taste a bit flat). If you go, opt for the 3 course menu, and do order side bread as the portions are small. The 5 course menu has the first 4 courses served as half-portions followed by the small dessert- so the quantity of food is the same for both menus. We hope that the staff will learn to appreciate feedback in a constructive way. We will not be visiting again.

The good stuff: The food was better than other restaurants in Copenhagen at this price range. The wine pairing was really interesting and unusual. Great value for money! The bad stuff: Two waiters for a full restaurant meant that they were really busy. One was very young and had probably only worked there for a week and were not completely familar with the menu etc. The other were quite arrogant and so busy that he did not finish his sentences when presenting the food before leaving the table did not have time to give advise for wine etc. The music was so loud that normal conversation was not easy.

The food and service is top notch. Only downside is that the decoration and space itself is not as warm and inviting as the rest of the experience.

The entire experience is with customer in center. From welcome drinks to the various courses, the quality, precision and attention to detail is amazing. It is clear, that the chef is highly dedicated to the restaurant. Like a Jack Sparrow he is running around, while explaining everything in the menu, while making sure everthing is working. The food was amazing.