Five Guys - Knoxville

What can I say? Who doesn't love five guys.. but the employees make this location even better. It feels like a six guys!

I've been to Five Guys in over 20 states and never had such a horrendous experience. The staff wanted to charge me OVER $50 for a SINGLE BURGER because they don't understand how their own computer system works, they told me they have to ring in a full burger order for any additional patties, despite showing them a receipt from another Five Guys showing multiple extra patties can be added (and trying to walk them through the process). They made zero effort to understand the issue, or deliver a decent customer experience.

Burgers was not cooked well I can't say the fries was that great either so unfortunately I want eat no more five guys not the 5 star Burgers ? $27 for 2 burgers and 1 fry not worth it at all!

The fries are awesome burger left a lot to be desired especially for the cost cheese burger was about 10 bucks

First time having 5-guys and, my God, it was delicious!The burgers were grilled and freshly made, not frozen patties on a broiler. I ordered a cheese burger with grilled mushrooms, onions, and mayo. It was juicy, cheesy, and so good!The fries were so delicious, and though we ordered 2 small fries, we had a literal bag of fries!The staff was kind and enthusiastic, the lobby was clean, and the drink station was clean and stocked.Very impressed and happy with my meal!