Firehouse Subs Hardin Valley

The staff is always friendly. The service is pretty fast.

Great service, they could get my bacon crispy, which is usually a problem in other places

We enjoy the food. Just wish that the people who do the sandwich building would pay attention to the detail of each order instead of rushing. The last two times we went, they were either things we asked not to be on the sandwich, or they would leave the extra ingredients when asked.

Their food is usually really good. The place is clean and staff 8snfriwmdly. This time they got it very wrong! I can not stand pickles so I asked for no pickle with my sandwich. Well they had a pickles with them. Now the entire sandwich tastes like pickel juice. I can not eat it. But hear me when I say I have eaten here A LOT and this is the first time they have messed up my sandwich!!

Firehouse Subs as a company? Phenomenal. This location can?t get their orders straight though. The last 4 times we?ve been, both mine and my boyfriends sandwiches were wrong. This time, while waiting for 30 minutes (for our sandwich that we were told over the phone when we ordered would be ready in 5-10 minutes -it was a 15 minute drive) there were at least 4 people who turned around and came back on planning their orders were wrong too. But they ARE good quality ingredients, so if that?s all you care about go for it.