Dairy Queen - KINGWOOD

I went there on Tuesday this week and had some great burgers! They did a great job! I did not tip them, but should have. $7.00 extra dollars was added separately to my charge without my consent! I would normally have this taken off, but the foodwas great. Probably won't go back again now!

Gave you all another chance. Your kids can't cook. The chicken was dryer than the desert over cooked . My son's hamburger kids meal the hamburger looked like it had been cook 6 weeks ago burnt and hard. They ask if I wanted to replace it no . Why wouldI want more over cooked food. Fries was ok. Ice cream was good but that's all you got going for you. Atleast the old manageryears ago knew what she was doing and trained her kids. Won't let give negative stars but it was a negative 6 on the food. Try harder teach your kids . There is no more chances for food.

The personal was very nice. eating was pretty fast prepared and it was good. in recent years, dairy seemed to have gone down the hill, especially because of personal shortage, but this was all good.

This was an interesting experience. We waited 15 minutes for chicken strips and fries. It was clear this location was not understaffed (8 employees), but there was a definite disconnect between making the food and delivering the food to the appropriate party. For instance, there were many times that a blizzard or cone was created and went straight into the freezer, rather than to the party standing waiting in the entrance. The customer had to ask if the ice cream in the freezer was theirs because of the wait ... It was.The owner/manager should do a Lean analysis to review processes. Everyone seemed busy and hard working.... but confused.

Food items were soggy and cold tried to talk to the person who took my order and got nothing but attitude... Will be a long time before you get a dime from me again.