Arby's - Kent

The food at this restaurant is delicious, but I was disappointed when my drinks arrived in a very flimsy drink carrier. Luckily, the DoorDash driver kept it safe during delivery, but once I brought it inside, the carrier toppled over and spilled everywhere. Arbys should consider investing in a sturdier drink carrier like Taco Bell's.

I went to the store when my order turned out horrible and the fixed it.

The Reuben had some kind of poultry on it instead of corned beef... we figured it was a shortage thing. I ordered a specialty shake and got plain vanilla, which was super disappointing. Im also sure I ordered a 6 piece mozz sticks and only got 4.

I ordered an orange cream shake but received a vanilla shake instead. Our medium curly fry was also missing. The root beer float was extremely flat and only filled about half of the cup with soda.

The rib sandwich was disappointing as it was not actual rib meat and was dry, requiring more BBQ sauce. Despite requesting no onions, they were still included. The Barq's Root Beer was lacking in syrup and was overly diluted. The Cherry Turnover lacked sweetness and did not have a strong cherry flavor in the filling.