Cold Stone Creamery - Kenosha

In summary, the ice cream at this restaurant is really good. They are committed to ensuring customer satisfaction and future business. Although I initially rated them 2 stars, after an issue with my order was resolved, I updated my rating to 5 stars. Despite not receiving my order as described, the staff was very apologetic and went above and beyond to rectify the mistake. The customer service, particularly from Keshia, was excellent and greatly appreciated. Overall, I was impressed by their dedication to providing exceptional service. Thank you for making things right! Great job!

If you ever find yourself in the mood for ice cream, I highly recommend visiting this place. Despite some people saying it's a bit pricey, you are definitely getting high-quality ice cream here. They offer a variety of cones and bowls to start, and an extensive selection of toppings to finish. The closest competitor I can think of is Oberweis, mainly located in the Chicago area. The venue is always clean and the customer service is excellent. I'm glad they are still offering takeout during these difficult times. As long as they keep making their delicious gourmet ice cream and providing friendly service, I will continue to visit whenever I have a craving.

The lady that did my moms birthday cake was so sweet and awesome! The design was great and it tasted so good! I requested a cute little baby yoda and she did it perfectly! Will definitely order again

The restaurant is a pleasant place with friendly staff and delicious ice cream. It may not have the traditional ambiance of a Sunday ice cream parlor, but the quality of the treats is still excellent.

This place is great! I ordered via GrubHub and they called to confirm what flavor I'd want since they didn't have what I originally selected. The lady I spoke with was friendly and kind! If I hadn't already been back at my hotel, I'd definitely have stopped in to eat there! Definitely made our trip to Wisconsin better!