Buffalo Wild Wings - Kenosha

Would rate zero stars, but need one for an assessment. standing in the door for 20 minutes, even sitting. the four-headed family before us had waited for 20 minutes before we arrived, and we were told to another family before them that she was gone. a group of 4 behind us after 5 minutes waiting behind us. 5 different server on the personal could look at our groups who wait at least one dozen times for their trips in and out of the kitchen, but no one even addressed us at that time.

Edit: then they respond to their assessment that they submit their reflections on the website, and a week later nobody reacted. I guess the terrible customer service goes to the company level. absolutely terrible customer service. online order for delivery. I have not received any of the submerged or dives (which I paid extra) and also got the wrong drink. I called the load to see if they could fix the problem (I am working a 2 minute drive away but have no vehicle) and was told the best that they can do a partial refund. in this place I was regular, but I don't think I'm ordered by them again when they fix their mistakes.

Consistently wait in business 30-45 minutes after my pickup time when closing the order online given, even before the pandemic problems. I recently lacked my order, but didn't know until I was already home. Finally, the boneless wings were so small and hard, I can get more huh of mcdonald chicken bugs. it was like buying baked chicken teeth from the food business and only cooking the small baked snip its left as soon as all offers are gone. I never had problems with other bdubs; only the kenosha location.

Instead of destroying the experience. the design of the beer selection was very difficult on the IPA page. no dark beer, except guinness. I sat at the bar and ordered food. After I had set myself, the bartender nodded to me and then ignored me. after an inappropriate long wait, with only 3 people at the bar, she finally pulled away from the other end of the bar to ask what I wanted and acted upset when I asked for a menu and a beer list. the brisket sandwich and the picks were subpar and while I was in the rule like bww, I don't know that I ever visit this place again.

Great burgers and wings. I was very surprised by the horrible reviews I read. I usually never even review things but felt this location wasn't getting a fair shake by the reviews I read. I like buffalo wild wings and have been to them in several states across the country and this location was just like any other I've visited.