Wok Box Kelowna

Used to go here quite regularly but it had been a while. Went in to pick up food for family of 4 to bring home. Got three regular sized meals and one kids meal. There was one person waiting ahead of us but it still took 45 minutes for food (they could have been short staffed so we didn’t hold that against them). At one point a huge amount of water began to pour out of the pop machine I tried telling them but they ignored us even with large puddles forming all over the floor. Finally when we got our food we asked for the juice box that was supposed to come with our 7 year olds kids meal but they argued with us saying we didn’t get a drink because the child was not here and those meals were only for 12 and under. We explained that we were bringing it home to a child but they were very rude about it. Eventually they let us have it but it was silly we had to fight for it they had no problems taking our money for the kids meal when we ordered it. Food was fine.

The dining experience was exceptional!I tried their fully loaded poutine, which was bursting with flavor and beautifully presented.

Tried their Singapore Noodles and Egg Fried Rice. Noodles were good but opt for the veggie instead of the chicken as their chicken is crunchy, not cooked properly or maybe its something to do with the quality of the chicken. But they are very generous with the cashews and celery. Fried rice is ok, nothing special or tasty. Just about ok. Overall not bad but could be improved.

Food is not good. I hate it and also I specifically told them not to put sweet sauce for my daughters but my daughters could not eat it because of the sauce. If I could rate it zero I would. Worst Thai food ever.

I ordered through DoorDash. I ordered a sumo sized Kung Pao and a poutine. Unfortunately, I only got the half size of Kung Pao (even though I paid for the full size). I’ve been calling the restaurant for almost an hour but it only rings busy.