Starbucks - Kelowna

Very relaxed atmosphere.. was able to enjoy my Chai latte and work for a couple hours with a friendly staff and patrons.

A sad day for humanity because a stand-in manager had no empathy.I had just come in, ordered, and was counting on the AC to manage the temperature of my infant struggling in the heatwave on July 29. We were told the store is closing early that day, in 5 minutes. I asked the staff for a bit more time because infants overheating is a serious safety issue. The manager was adamant in kicking me out right away, with zero regard for the baby's safety or even willingness to help find a solution. I had to beg them to help me find a place to go to in the plaza. My poor baby still has these panic cries from that day when I had to leave in a scramble to a place with no AC.I know you have corporate policies but really how heartless can you be?

Best customer service, Kieran was very friendly and helpful.

Orders not often right. No foam ordered, has foam, light ice ordered, has TONS of ice.

Starbucks is such a rip off. Paid $6 for a glass of ice.