Bulk Barn - Kelowna

When you call or come in and ask about something, the staff actually helps. So thanks!!!!!!That's kind. Other places the staff looks at you like have 5 eyes and ?.

Would be nice if you’re going to close for an entire day for inventory if you would update on Facebook or Google or anything other than a piece of paper on the door. Just drove all the way across town to pick up something I needed only to have just wasted 22 minutes driving and another 22 minutes to get back home.

They had everything I needed to fill the staples in my pantry. Reasonable prices and great staff, too!

Pleasantly surprised at how many products they sell here. Definitely worth the time to check it out

I get the best value for my money on their products I purchase compared to anywhere else, particularly when I either combine discounted items with a coupon or regular priced items with the Sustainable Sundays discount with a coupon. I bring in my food scale and mason jars to weigh how much I need to be just above the threshold for their coupons to get the best value.Unfortunately, I had an inconvenient visit, which wasn’t typical, and is why I’m not going to rate Bulk Barn as being 5 stars, as much as I’d like to. I weighed 1,163 grams of discounted almonds to be just above the $20 threshold for a $5 off coupon. At checkout, my bill was unexpectedly $25.33. I figured I must have somehow accidentally miscalculated how much to purchase, so I brushed it off and paid for it regardless. When I looked over the receipt in my vehicle, I saw I was charged for 1,763 grams of almonds—600 grams more than I anticipated. I weighed them again; I had 1,163 grams. I went back into the store with my jars and receipts and told the cashier and manager what happened. The cashier said she may have made a mistake with the decimal point when she weighed it again. The manager eventually handed me $5.35. It wasn’t until I arrived home and looked over my receipts again that I realized I was still owed $5, so I returned and explained my situation to the manager; he gave me $5 more. I was charged about $10.33 more than what I should have been.I understand all of this was just a simple mistake and that something like this can happen to anybody. It won’t deter me from shopping here. I’d just advise anybody reading my review to weigh the products you’re purchasing yourself to ensure you’re getting what you paid for.