Starbucks Tom Thumb - Keller

The man who took my order was very rude on taking my order and very judgmental towards what I was ordering never ordering here

I was in the line waiting prior to the store closing. We waited for approximately 10 minutes and no one came to get our order. We went to the window and all of the workers moved to the back of the store. I drove to the front to check the time and they had already locked the front doors. Needless to say, I was not impressed with the service.

Employees here are nice but clearly new and slow. The manager is insufferable and spends his entire shift talking to the employees, distracting them from serving customers. Spent 3 minutes waiting to be acknowledged because the employee didn’t want to upset her manager by telling him to hush.

The usual Starbucks quality products. The baristas are friendly, and great. Do be mindful if there is a line as the wait can be long depending on complexity of orders. Only one barista is generally operating the entire kiosk for most hours of the day which means operations will be slower compared to a full store.A star deducted as the prices may vary compared to the full store location across the street. My normal order costs a little more here in comparison.

I love working at Tom Thumb to get to know all my coworkers