Olive Garden Italian - Kansas City

Child puked on the floor on the way to the bathroom in the waiting area and the staff took over 10 15 minutes to pick it up and all they did was dump powder on it and sweep it up and did no disinfecting. When we left 30 minutes later some powder was still left on the floor. Food was okay lasagna wasn’t very good was super dry and breadsticks were cold. Only good thing was the waitress.

Food was ok, server was a bit forgetful. Quality of food has gotten worse....

We really enjoy the soup and salad and my mother loves their sangria

The food was amazing, as always. Love the family friendly environment.

Good food they had Many employees service was not great.... not our waitresses fault she was trying very hard.... the employees appeared to be ganging up and making life more difficult for her. (I have no idea why. It 's sad that management didn 't get involved. [There were employees standing around (3 in the hostess area they were there for a long time chatting laughing Another table made false accusations against the waitress (attempt to get a free meal maybe? the manager was heard loudly talking in the kitchen ... my husband tried to speak with the manager before we left..... the manager couldn 't be bothered... left our phone number but never received a call. We did not know the waitress yes, she was struggling but who wouldn 't, in such a hostile work environment. Sad that management would let this happen. The opposite side of the restaurant had many waiters/waitresses (even an over abundance seemed to be getting along great..... and yet management allowed things to progress to such an unacceptable degree. I used to love going to Olive Garden (my husband doesn 't .... he took me as a special treat what a disappointment! Unfortunately for Olive Garden, the poor management caused a loss of business, who wants to eat in that environment? *Feel I need to mention this I had a broken patella, as well as, cancer. I felt we were seated on the smaller side by the kitchen because I was masked and in an immobilizer leg brace. They didn 't want someone wearing a mask, in with their more important patrons. And while management may come back and say they seated us there for my safety then I question why would you seat us at the closest table to the kitchen, where so many employees where traveling, non stop AND ALL the dirty dishes were being piled (yes, in the dining area ACROSS from our table? Our waitress should get 4 5 stars she was trying so hard!