Tim Hortons - Kanata

I ordered a french vanilla and it tastes disgusting. The drink was not blended properly. There are lot of coffee clumps in the drink. Very upsetting ?

They even charge for an empty paper cup, which is unusual, their service is slow.

Every single week I get my cold foam on the side in a cup... this week the store manager decides its double the price and claims I have never came here before... I'll be letting head office know since all my purchases are logged on

Made me late 3 days in a row. If you order a take 12 here you will be waiting 20-30 mins. Doesn't matter if you order ahead and Doesn't matter who is working. What they do is continue to serve other people until the line is completely gone and then they work on your take 12 until another line forms. The excuse is always that the coffee takes time to brew. Nope no that's not it is because there is no management implementing any system of efficiency here whatsoever.

If you need to dine in or take out, sadly, go to another location as the staff are more focused on the drive threw.