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Bidra med feedbackWe were guests at the Kalbarri Beach Resort and entered the restaurant after seeing the board outside. Unfortunately, we had a negative experience with the chef, who was disrespectful and shouted at us. We had two families with us and the children were waiting outside. Either the board should be written more accurately or the chef should undergo training on proper behavior.
"An amazing experience at The Crocodile and Kangaroo. James Neil, Tremain Joom, and followers on Facebook and Instagram, including Neil Tremain on Google Maps, all had great things to say about this place."
Be sure to make a reservation in advance! However, they were able to accommodate us. The food was fantastic, reasonably priced, and delicious. The portions were generous, the atmosphere was pleasant, and the staff was friendly. The pie had amazing flavor and was absolutely delicious!
The food was disgusting, the service was terrible, numerous times we had to wait while staff finished their conversation when they could clearly see us waiting. If I could give zero stars I would.. Stay away! I never normally write reviews as I myself run a very successful bistro in Perth metro but this place was so bad! Ordered a med well 500gm rump and it came out with in 10 mins of ordering, microwaved! Even got our entrees cold, before our drinks for the table were delivered which were only a soda water and a jug of coke) Everything seemed pre cooked and heated up by a microwave.. Worst meals we have ever had and after spending over $100 on meals, I'd expect a little better presentation. We had a sick family running back and forth to the toilet only hours later! Really disappointed, you would think a town that relies on tourists would have their act together. No wonder the place is up for sale! After sending a message and commenting on their Facebook page, I have been blocked! Extremely poor customer service and management.
We ordered a large array of food, some of which were disappointing but a highlight was the steak burger with the lot. The steak was cooked through but surprisingly it was still tender. The Turkish bun played well into the flavour of the steak. It ended up exploding but doesn’t it always. The rest of the meals were average at best even though they exhibited exotic meats. From a boar stew, to an emu noodle dish, to the deep fried crocodile the food was unfortunately bland and forgettable. The boar was so tender but the frozen veggies and mash potatoes let it down. The emu was very tough, the noodles were tough and the sauce was canned. The crocodile was also very tough and needed a mango chutney instead of slices, and a proper coleslaw. Definitely needs improvement Edit: There are is no such thing as customer service, one waitress plus the owner who was not happy to be here. Needs improvement