Feedback
Bidra med feedbackWe were actually walking to a different restaurant and saw this one. We are Hot Pot lovers and this is by far one of the best we have ever eaten. Great portions, friendly staff and the broth was AMAZING. We chose their house broth (regular and spicy). The spicy is SPICY so I would go for medium spice.
I've ordered takeouts from this place since the beginning of the pandemic and actually have never dined in before. And I've only ordered their rice sets and cold dishes so I can't speak of their hotpot. For their rice sets, they are packaged well in those bento style boxes and always come with a small black sugar jelly as dessert. I did think their chef might have changed at some point in 2021 cuz my once favorite hot pepper chicken tasted quite different and not as good as before. I still order from them a lot as I think they do taste authentic. My favorites now are the scallion marinated beef cold dish 葱拌牛肉 (tasted very authentic), stewed beef brisket with radish 萝卜炖牛腩 (tender beef and flavorful) and then lastly once my favorite but no longer but still not bad green pepper stew chicken. The marinated egg now is more just like plain boiled egg. Veggie is always cabbages.
WORST service I have ever seen! I made an order via HungryPanda (this is a terrible app with fake reviews! at 12pm. I went to the restaurant to pick up my order later. But I was told that they were not even opened and were not accepting any order! They said that they cannot cancel my order on their side. I then reached to HungryPanda's customer service. But there was no responding. Later the app showed that my order was ready to pick up. It was 6pm so I went to the restaurant, thinking I can still have a dinner. When I reached to the restaurant, they told me that they are still working on my order, which should be ready in 10min. But after 10min they said my order was still not prepared. Later they said that they did not see my order! And I still did not get my money back!
Visited on a Friday night and was seated in no time. Staff was super helpful and polite (thank you, Keith! Food was delicious! Will definitely come again.
This place is VERY dirty!!! I cannot recommend to anyone, especially those with weak stomachs. Our sauce trays were not washed and there was a BUG in the vegetable tray. There were blotched stains on the chairs and the table was not wiped. Even the water had particles floating in it. It is one thing to have bad service and high prices. It is a totally different thing to put the population at risk. Children and elderly stay beware!!!